We are delighted to announce the return of some in-branch library services starting on Tuesday, September 8, 2020.

Our Chinguacousy Branch Library in the Civic Centre, Four Corners Branch Library in Downtown Brampton and Springdale Branch Library, just north of Sandalwood Parkway and Bramalea Road, will open six days a week with limited hours to offer these services: 

  • Holds pickup
  • Computer and wifi use
  • Printing 

For our new hours of operation at these branches, effective September 8, please click here.

Our highest priority remains the safety of our customers and staff. We have worked collaboratively with the City of Brampton to enhance our health and safety protocols through the following:

  • During our operating hours at these branches, we will close to the public every 90 minutes, for 30 minutes of cleaning multi-use and high-touch areas
  • We have installed plexi-glass shields at our service points
  • All customers and staff must wear masks in our buildings, in compliance with the City of Brampton Mandatory Mask By-Law 135-2020
  • Everyone is asked to self-monitor for symptoms of illness and not enter a library branch if feeling unwell.

Our popular Curbside Pickup service will continue at Cyril Clark and South West Branch Libraries and will be added to Gore Meadows, Mount Pleasant Village and South Fletcher’s Branch Libraries on Wednesday, September 9, 2020. Hours of operation for Curbside Pickup are Mondays, Wednesdays, and Fridays from 2:00 - 5:00 pm.

Taken together, our in-branch and curbside service gives you the flexibility to pick up your borrowable materials at all eight branches of Brampton Library and return them at your convenience through our 24-hour external drop boxes. 

These past months have been challenging for all of us and we have missed seeing you in our branches. Please check for the latest updates on our website and on our social media platforms - Facebook, Twitter and Instagram. To sign up for our email subscriptions, please click here.

Thank you for your patience!

 Sincerely,

Jaipaul Massey-Singh, Brampton Library Board Chair

Susan Bartoletta, Interim CEO

Thank you for your patience! Over the past two weeks, Brampton Library members have received their holds placed before our closure at five branches offering Curbside Pickup. I am delighted to announce that this service is now ready to expand to the placement of new holds, through our website, with your Brampton LIbrary card and PIN.

For assistance in placing holds and to review answers to other frequently asked questions, please visit How Do I...

To convert your online library card to a full access card for physical materials lending, please email This email address is being protected from spambots. You need JavaScript enabled to view it. 

When you place a hold, you will be prompted to select a pickup location. Five of our branch libraries, Chinguacousy, Cyril Clark, Four Corners, South West and Springdale, are now offering Curbside Pickup. 

Holds placed before our closure have been rerouted for your convenience:

  • Holds for Gore Meadows have been rerouted to Chinguacousy in the Civic Centre
  • Holds for South Fletcher’s have been rerouted to Four Corners and 
  • Holds for Mount Pleasant Village have been rerouted to South West Branch Library.

Curbside Pickup is offered three times weekly on Mondays, Wednesdays, and Fridays from 2:00 - 5:00 pm on a first-come, first-served basis 

Please wear a mask, follow physical distancing protocols, and call the phone number on the sign when you arrive. You will be notified by your preferred method of contact when your items are available. Please note that your hold(s) will expire 7 days after the notification has been sent. At that time the items will be returned to circulation for others to enjoy. 

Due to the large volume of returned items and the safety protocols now in place to protect customers and staff, delays are possible. Visit Curbside Pickup for full details on how to place holds and access the service.

Again, thank you. We look forward to seeing you at our Curbside Pickup locations soon!

 

Sincerely,

John Simone

Interim CEO



Published July 23rd, 2020

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